Shipping policy
Thank you for shopping with VIGOACTIVE! Below you’ll find details about our shipping process, timelines, and other important information.
1. Order Processing Time
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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You’ll receive a confirmation email once your order is placed and a tracking number once it ships.
2. Shipping Rates & Delivery Times
We offer standard and express shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | FREE (₹999+ orders) / ₹49 below ₹999 |
| Express Shipping | 2–3 business days | ₹149 flat rate |
Note: Delivery timelines may vary based on location and carrier delays.
3. Shipping Locations
We currently ship across India.
International shipping is not available at this time.
4. Tracking Your Order
Once your order ships, we’ll send you a tracking number via email or SMS.
You can track your package anytime using the link provided.
5. Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
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Weather conditions
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Unforeseen courier issues
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High demand periods (e.g. festivals or sales)
We appreciate your patience and understanding.
6. Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us at:
📧 Info@vigoactive.com